Frequently Asked Questions

We offer in-home visits and walks for cats and dogs. We do not provide boarding services or overnight stays. No dogs under one year of age, please.

We serve the Old Town (22314) and Del Ray (22301) neighborhoods in Alexandria, VA. Should our footprint expand, we will update it on our website and social media.

Home visits include feeding and water, litter box cleaning, and playtime. We're happy to bring your packages or mail inside while you're away.

Our standard hours of care are 8am to 8pm ET. 

You can make a reservation by emailing us at kittenmittenspetcare@gmail.com or completing the contact form on our website. We strive for a response within one hour. 

We accept cash, check, PayPal, Venmo, Zelle, and major credit cards. Payment is required within five business days after the last service date. Credit card and PayPal payments incur a 3% service charge.

Yes, we require all pets to be up to date on their vaccinations.

Yes, we can provide oral and topical medications to your pet as prescribed by their vet. We do not provide injections. Please note any medical issues or care required in your booking request.

Yes, Kitten Mittens Pet Care maintains an active pet insurance policy providing the same coverage as the leading pet sitting applications and services. Contact us for more information.